1. Introduction

    Le Groupe d’entraide Lachine (hereinafter “we”) is committed to protecting the privacy and personal information of its members, volunteers, partners, and visitors to its website. This policy outlines how we collect, use, disclose, and protect your personal information, in accordance with Quebec’s Act to modernize legislative provisions as regards the protection of personal information (Law 25).

    2. Personal Information Protection Officer

    The designated person responsible for personal information protection is:

    Name: Caroline Descary

    Title: Executive Director

    Address: 1310 Notre-Dame Street, Lachine (Quebec) H8S 2C8

    Email: caroline.descary@grentraidelachine.ca

    Phone: 514-639-4941

    This person ensures our organization’s compliance with Law 25 and serves as the point of contact for any questions regarding personal information protection.

    3. Collection of Personal Information

    We collect only the personal information necessary to provide our services and fulfill our mission. This information may include:

    • First and last name
    • Mailing address
    • Email address
    • Phone number
    • Relevant information for registration to our activities or services

    Information is primarily collected via paper or electronic forms, during registration for our services, participation in our activities, or when browsing our website.

    4. Online Donations via CanadaHelps

    When you make an online donation on our website, you are redirected to an embedded form provided by CanadaHelps, a third-party organization specializing in secure fundraising for charities.

    The personal information you provide during a donation (name, contact details, payment information, donation amount, etc.) is collected and processed by CanadaHelps in accordance with their own privacy policy.

    We encourage you to review CanadaHelps’ privacy policy at the following link:
    https://www.canadahelps.org/en/privacy-policy/

    We have access to certain information (such as your name, email, and donation amount) for internal management, recognition, and tax receipt issuance purposes, as permitted by CanadaHelps and with your consent.

    5. Use of Personal Information

    The personal information we collect is used to:

    • Provide the services and activities offered by Le Groupe d’entraide Lachine
    • Communicate with you about our services, activities, or events
    • Manage registrations and participation
    • Comply with our legal and regulatory obligations

    We will not use your personal information for other purposes without your consent, unless permitted or required by law.

    6. Disclosure of Personal Information

    We only share your personal information with third parties in the following cases:

    • With your explicit consent
    • When required by law or a competent authority
    • With trusted service providers who assist us in our operations (e.g., IT services)

    We do not sell or rent your personal information to third parties.

    7. Retention and Destruction of Personal Information

    We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once that period has ended, we securely destroy or anonymize the personal information.

    8. Security of Personal Information

    We implement appropriate security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include:

    • Access controls to information
    • Internal information security procedures
    • Staff training on personal information protection

    9. Your Rights

    In accordance with Law 25, you have the following rights:

    • Access: You may request access to the personal information we hold about you.
    • Correction: You may request the correction of inaccurate, incomplete, or ambiguous personal information.
    • Withdrawal of Consent: You may withdraw your consent to the use or disclosure of your personal information, subject to legal or contractual restrictions.
    • Portability: In certain cases, you may request your personal information in a structured and commonly used technological format.

    To exercise these rights, please contact our Personal Information Protection Officer using the contact information provided in Section 2.

    10. Cookies and Similar Technologies

    Our website may use cookies to enhance your browsing experience. These cookies may collect information such as your IP address, browser type, pages visited, and duration of your visit.

    You may configure your browser to refuse cookies or to notify you when a cookie is sent. However, some features of our website may not function properly without cookies.

    11. Changes to the Privacy Policy

    We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date of the latest update is indicated at the bottom of this policy. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

    Last updated: June 1, 2025